Refund policy

Blue Heron French Cheese Company can accept returns of items purchased online within a 7-day window of purchase.

Returns will be refunded to the same payment method that was used to make the purchase. Example: Credit Card, EBT/SNAP Card or Cash.

In Order to shop on this site, simple select the product you want to purchase, the desired quantity, and click "ADD TO CART". When you've completed shopping, click the "PROCEED TO CHECKOUT" button and follow the instructions to complete your order. Please note that you may change the contents or edit the quantities of items in your shopping cart until you click "PAY NOW", after which your order will be processed.

After submitting your order, if validated, a confirmation page will be displayed and your order number will be provided. You will also receive an email confirmation shortly after your order has been submitted. If your email confirmation does not arrive within 48 hrs after you've placed your order, please contact us via email for assistance. You may track your order by using your tracking number included in your shopping confirmation email.